Frequently Asked Questions
Keep your vacation rental guest-ready with our reliable, high-quality cleaning services
Services & Offerings
We offer a variety of cleaning services, including regular house cleaning, deep cleaning, move-in/move-out cleaning, Airbnb cleaning, and office cleaning. Each service is customizable to fit your needs.
Deep cleaning targets areas that are often overlooked in regular cleaning, such as baseboards, behind appliances, and grout lines. It provides a more thorough and detailed clean.
Yes! We provide both one-time cleaning services for special occasions and recurring services on a weekly, bi-weekly, or monthly basis.
Absolutely. We offer add-on services such as laundry folding and basic home organization. Just let us know your specific needs when requesting a quote.
Yes, we specialize in Airbnb turnover cleaning and office cleaning, ensuring your spaces remain clean and inviting.
Booking & Scheduling
Booking is easy! Simply fill out our online questionnaire, and we will contact you with a personalized quote and scheduling options.
We recommend booking at least 3-5 days in advance. However, we do our best to accommodate last-minute requests whenever possible.
Yes, depending on availability. Please contact us directly, and we will do our best to fit you in.
We kindly ask for at least 24 hours’ notice for cancellations or rescheduling to avoid any fees.
Yes! We offer flexible scheduling for recurring cleaning services that fit your lifestyle and needs.
Pricing & Payments
Pricing is based on your home’s size, the type of cleaning service, and any additional requests. We’ll provide a detailed quote after reviewing your needs.
Yes! We offer discounts for recurring services and have a referral program to reward our loyal clients.
We accept credit/debit cards, bank transfers, and secure online payments. Payment details will be provided after booking.
No. Our pricing is transparent. Any extra services or fees will be discussed upfront before booking.
For larger or specialized cleanings, a small deposit may be required. This will be clearly communicated during the booking process.
Trust & Safety
Yes, all of our cleaners are thoroughly background-checked and fully insured for your peace of mind.
Our team follows strict safety protocols and handles all items with care. We are fully insured in the rare event of accidental damage.
Not at all! Many clients provide us with access instructions. We prioritize your security and can clean while you’re away.
We securely store access details and ensure they are used only by our trusted cleaning staff.
In the unlikely event of damage, we will promptly inform you and resolve the issue. Our insurance covers accidental damages.
Cleaning Products & Equipment
Yes, we bring all necessary supplies and equipment. Our products are high-quality, effective, and safe.
Absolutely. We use eco-friendly, non-toxic products that are safe for your family and pets.
Yes! If you prefer specific products, just let us know, and we will accommodate your request.
Yes, we proudly use eco-friendly cleaning products that are safe for the environment and your home.
We have specialized products and techniques for tough stains and odors. Let us know if you need this service.
Customization & Special Requests
Yes, we create personalized cleaning plans based on your preferences and priorities.
Yes, this is available as an add-on service. Just let us know in advance.
Of course! We respect your privacy and will clean only the areas you request.
Yes, we offer allergy-friendly cleaning solutions and products upon request.
Yes! We offer light organizing and laundry folding as add-on services.
Service Area
We serve Saint Johns, FL, and nearby communities. Contact us to confirm service availability in your area.
A small travel fee may apply for areas outside our main service region. We’ll inform you upfront if this applies.
Yes! We provide cleaning services for condos, apartments, and houses of all sizes.
Yes, we specialize in office and commercial space cleaning.
Contact us directly, and we’ll confirm if your area is covered.
Ready for a Cleaner, Happier Home?
Let’s make your space shine. Contact us today!
