Terms of Use

1. Our services

ShineMaster Services LLC operates shinemasterpro.com and provides professional residential and commercial cleaning services including regular cleaning, deep cleaning, move-in/move-out cleaning, office cleaning, and Airbnb cleaning.

The information provided is not intended for distribution where it would violate local laws or regulations. Services do not comply with industry-specific regulations like HIPAA or FISMA.

2. Intellectual property rights

Our intellectual property

ShineMaster owns all intellectual property rights in the Services, including source code, databases, designs, audio, video, text, photographs, and graphics, plus all trademarks and service marks.

Your use of our Services

Users receive a non-exclusive, non-transferable, revocable license to access the Services and download content for personal, non-commercial use only. No part may be copied, reproduced, or exploited for commercial purposes without express written permission.

Your submissions

Users agree that any submissions become the property of ShineMaster with unrestricted use rights. Users warrant submissions are original, do not infringe third-party rights, and are not confidential.

3. User representations

Users represent they have legal capacity, are at least 18, will not use automated means to access Services, will not use Services for illegal purposes, and will not violate applicable law.

4. Prohibited activities

Users may not:

• Systematically retrieve data to create collections without permission
• Defraud or mislead the company
• Circumvent security features
• Harm the company's reputation
• Harass others using obtained information
• Submit false abuse reports
• Violate applicable laws
• Engage in unauthorized linking
• Upload viruses or spam
• Use data mining or scraping tools
• Delete copyright notices
• Impersonate others
• Upload spyware or tracking devices
• Interfere with Services operation
• Harass employees
• Bypass access restrictions
• Copy or reverse engineer software
• Use unauthorized automated systems
• Collect user information for spam
• Compete with the company
• Advertise or sell goods
• Transfer profile ownership
• Copy images or videos without consent

5. User generated contributions

The Services may allow users to submit content. Users warrant that submissions do not infringe third-party rights, are original or properly licensed, and comply with content standards. Content must not be false, misleading, obscene, harassing, or violate any laws.

6. Contribution license

ShineMaster may access and use user data per the Privacy Policy. Feedback may be used without compensation. Users retain ownership of contributions but exonerate ShineMaster from responsibility.

7. Third-party websites and content

ShineMaster is not responsible for third-party websites or content linked through Services. The company does not endorse products or services offered by third parties and is not liable for transactions with them.

8. Services management

ShineMaster reserves rights to monitor Services, take legal action against violators, refuse access, remove excessive content, and manage the platform to protect its rights.

9. Privacy policy

Users agree to be bound by ShineMaster's Privacy Policy at /privacy. Services are hosted in the United States; continued use constitutes consent to data transfer and processing there.

10. Term and termination

ShineMaster may deny access or delete accounts at any time without notice or liability for any reason. Users cannot register new accounts under false names after termination.

11. Modifications and interruptions

ShineMaster may change or remove Services content without notice and is not liable for interruptions, delays, or unavailability.

12. Governing law

These terms are governed by Florida law without regard to conflict of law principles.

13. Dispute resolution

Legal actions must be brought in Florida state or federal courts. Claims must be commenced within one year of the cause of action.

14. Corrections

ShineMaster reserves the right to correct errors and inaccuracies without notice.

15. Disclaimer

Services are provided "as-is." ShineMaster disclaims all warranties including merchantability and fitness for a particular purpose. The company assumes no liability for errors, personal injury, property damage, unauthorized access, interruptions, viruses, or content loss.

16. Limitations of liability

ShineMaster and its officers will not be liable for direct, indirect, consequential, or punitive damages. Liability is limited to amounts paid in the six months before the claim arises.

17. Indemnification

Users agree to indemnify ShineMaster for losses from Services use, breach of terms, intellectual property violations, or harmful acts toward other users.

18. User data

ShineMaster maintains user data for performance management but is not liable for data loss or corruption. Users are solely responsible for transmitted data.

19. Electronic communications, transactions, and signatures

Users consent to electronic communications and agree electronic signatures and delivery satisfy legal requirements.

20. SMS text messaging

Opting out

Reply "STOP" to opt out of SMS messages.

Message and data rates

Message and data rates apply per carrier and plan specifics.

Support

Contact info@shinemasterpro.com or (904) 867-4442 for assistance.

21. California users and residents

California residents may contact the Complaint Assistance Unit at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or call (800) 952-5210 or (916) 445-1254.

22. Miscellaneous

These terms constitute the entire agreement. ShineMaster's failure to enforce rights does not waive them. Unenforceable provisions are severable. No joint venture or partnership exists between parties.

23. Contact us